15-day return and exchange window
Return or exchange requests must be submitted within 15 calendar days after delivery.
Returned products should be unused or gently inspected, with the racket, foam ball, carry bag, and original packaging included when possible.
Return shipping and refund timing
The customer is responsible for return shipping costs.
Approved refunds will be returned to the original PayPal payment method after the returned product is received and inspected.
Refund timing may depend on payment-provider processing after the returned product is received and inspected.
How to start a return
Email shixian814916@gmail.com with your order information, reason for return, and product photos if the item arrived damaged.
Include the PayPal transaction details so support can match the payment and order record.
Wait for return instructions before sending the product.